Privacy Policy

Trendy Cars, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, apply for vehicle finance or loans, purchase a vehicle from us, or otherwise interact with our services across Auckland, Bay of Plenty, Wellington, Christchurch, Hamilton, Whangarei, Whanganui, Nelson, Napier, Palmerston North, and other locations in New Zealand.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Identification Information: Name, address, email address, phone number, date of birth, driver's license details (including learner license status).
• Financial Information: Income details, employment history, bank statements, credit history (including bad credit indicators), and other financial data necessary for loan and finance applications.
• Vehicle Information: Details about the vehicle you are interested in purchasing or financing.
• Interaction Data: Information about your interactions with our website, forms, and communications.
• Technical Data: IP address, browser type, operating system, and other usage data collected automatically through cookies and similar technologies.

2. How We Collect Your Information

We collect information through the following methods:

• Directly from You: When you complete our online finance application, fill out forms on our website, communicate with us via phone, email, or in person at our car yards.
• From Third Parties:
  • Credit Bureaus: To assess your creditworthiness for finance and loan applications (including considerations for bad credit).
  • Finance Providers/Lenders: When we submit your application to them.
  • Vehicle Registries: For vehicle verification.
  • Publicly Available Sources: Where permitted by law.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing Services: To process your vehicle finance and loan applications, facilitate vehicle sales, and provide related services.
• Assessing Eligibility: To evaluate your suitability for finance and loan products, including assessing applications from individuals with bad credit.
• Communication: To contact you regarding your applications, vehicle inquiries, service updates, and promotional offers (if you have opted in).
• Service Improvement: To analyze website usage, understand customer preferences, and improve our services, website, and customer experience.
• Marketing: To send you relevant marketing communications about our vehicles, finance options, and special offers that may be of interest to you.
• Legal & Regulatory Compliance: To comply with New Zealand laws, regulations, and industry standards (e.g., responsible lending obligations).
• Fraud Prevention: To detect and prevent fraudulent activities.

4. Sharing Your Information

We may share your personal information with selected third parties under specific circumstances:

• Finance Providers & Lenders: We will share your personal and financial information with reputable finance companies and lenders to process your loan application and find suitable financing options for you. This includes lenders who specialize in bad credit finance.
• Credit Bureaus: Your information may be shared with credit reporting agencies for credit checks as part of the loan application process.
• Service Providers: We may engage third-party companies and individuals to facilitate our services (e.g., IT support, marketing, legal advisors). These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

5. Data Security

The security of your data is paramount to us. We implement robust technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Privacy Rights

You have certain rights regarding your personal information under New Zealand law:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that any inaccurate or incomplete information we hold about you be corrected.
• Deletion: In certain circumstances, you may request the deletion of your personal information.
• Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Trendy Cars
99 Huia Road,
Otahuhu, Auckland
Phone: 0800705209